- Enterprise Vault Client Software Update
- Enterprise Vault Client For Mac Os X64
- Symantec Enterprise Vault Client
- Vault Client Download
- Enterprise Vault end-user components. Applies to: Outlook Add-In. Office Mail App. Extensions for Lotus Notes. Client for Mac OS X. Legacy search applications (Enterprise Vault 10.x and 11.x only) SharePoint Web Parts.
- Its part of the full install media and would be located at Symantec Enterprise Vault 8.0 SP4Client for Mac OS XSymantecEnterpriseVaultClient.8.0.4.1046.dmg.
- Platform: Macintosh, Exchange 2010 Software: Enterprise Vault Client for Mac plug-in Supported OS: Mac OS X 10.5, 10.6, 10.7, 10.8 (Intel) Supported Email Clients: MS.
- Prerequisites for Enterprise Vault Client for Mac OS X. 79 Prerequisites for the Enterprise Vault Office Mail App. 80 Prerequisites for OWA 2010 and earlier.
Basics of Service
What is colocation?A known issue can arise when you install the Enterprise Vault Client on a Mac OS X computer where Outlook 2016 is the only installed version of Outlook. In the Enterprise Vault Preferences dialog box, where you can select the email client with which to associate the Enterprise Vault toolbar, both Outlook 2016 and Outlook 2011 appear in the list.
Colocation, colo for short, means that you place the Mac mini that you own in our secure data center. We supply power, bandwidth, and physical security allowing your Mac mini to be ‘hosted’ on the internet. You can access its desktop or its command line interface. You can use it for file storage, web & database hosting, an e-mail server, or some of the built in OS X Server tools such as calendar, address book, wiki servers, etc. Because the hardware is compatible with Windows and Linux you can configure it anyway you’d like before sending your mini to our data center.
What is your uptime, guarantee, or SLA?We always strive for 100% uptime. By uptime, we are measuring the data center having power and internet connectivity. Individual machines may see different uptimes when considering software updates, reboots, and occasional hardware/software issues.
We have a track record of 99.9% or better uptime. Most months we deliver 100% uptime. We track these with monitoring systems we have both inside and outside of our network. You can view our MKE1 Pingdom stats page and PHX1 Pingdom stats page which monitors a Mac mini, or view our sister company’s server history page. Some of those servers have been online since 2008. Keep in mind, the individual servers on those tests may have had issues causing downtime as well.
If a company says they actually deliver 100% uptime and have never had any type of outages what-so-ever, it is a marketing bullet point that is not based in truth. Many companies promise 100% uptime and provide SLA (Service Level Agreements) to guarantee uptime. Normally an SLA would promise a refund of service cost based on a percentage of the downtime experienced and documented by the customer. Most agreements put the burden of monitoring and proving downtime on the customer. Our Mac mini colocation plans are priced at a point where if we hit 99.9% instead of 100% uptime, the refund would be less than a dollar.
We guarantee that we will deliver the best possible service and customer support. We are driven to hit 100% uptime. We will immediately resolve issues that affect uptime. If you are ever unhappy with our service, contact us and we will make things right.
What if I just wanted to try it out?We offer 24 hour demo periods to potential customers to allow them to test out the service prior to signing up. Enter your details in the Test Drive form at www.macminivault.com/try and we’d be glad to get a demo setup for you.
Is there a contract for colocation?No. There is not a contract for your Mac mini colocation. We have 3 basic conditions that apply to cancelations:
- Prorated refunds are given for service months paid in advance. The current month is not refunded.
- There is a $20 shipping and handling fee to return your Mac mini to you (within the continental US).
- If you purchased a Mac mini from us, we can not ship it to you until 90 days after your order was placed.
Yes. Each Mac mini has it’s own static publicly accessible IP (IPv4) address. Additional IPv4 addresses are available for $1.99 each per month.
Do you support IPv6?Yes, we have multiple native IPv6 peers to the internet at both MKE1 and PHX1. Currently IPv6 is available for customers on our Core and Enterprise colocation plans along with dedicated server customers that are not using our Cisco firewall service. To request an IPv6 allocation (/96) free of charge, please open a support ticket.
Do you offer DNS service?We do offer DNS service on our DNS cluster. We can set you up with an account and enter your domains into a DNS zone management system. Contact us for more info.
Do you offer Domains?Customers can log into their client portal and use the ‘Domains’ menu to register, transfer, and renew domains. For the domain to be ‘live’ the nameservers for the domain will need to be set accordingly if you are going to host your own DNS, use our DNS cluster, or use a 3rd party service for DNS. Standard ‘.com’ domains start at $13/year.
Do you offer SSL certificates?
We offer SSL certificates for $39.95/year. Open a support ticket to begin the process, we can assist with the CSR generation and installation of the certificates.
Can I set reverse DNS names?Yes you can. Just open a support ticket and we will update the reverse DNS records for your IP(s).
Where do I ship the mini?When you place an order we will provision an IP address and slot for your mini. You will receive an email with instructions on how to configure your mini and where to send it to. Please ensure the mini is packed safely and the package is insured with the shipping company.
What about the Mac mini box/packaging?We catalog and store the Mac mini boxes in a secure warehouse. If you send your mini in to us with its original box we will store it for you and use it for return shipping.
Mac Mini
Is the Mac mini a good server?Absolutely. Apple’s Xserve Transition Guide sites the Mac mini as their most popular server system. Because of its size and power efficiency we are able to offer enterprise level colocation at affordable rates.
Do I need the Mac mini Server version?No you do not. Server.app can be purchased separately from the App Store, or you can continue using the desktop version of OS X.
How do I access my Mac mini?When you sign up you will receive links for our billing system, bandwidth monitoring, remote reboot, and address for your mini. You will have SSH and VNC access to your Mac mini. VNC allows you to see your Mini’s desktop from the macOS screen sharing application or most VNC applications on Linux machines.
To access your Mac mini via SSH:
Open terminal on a Mac/Linux machine or download and open Putty on a Windows machine. With putty simply enter your IP address or host name and once connecting the console will prompt for a username or password. From a Mac/Linux machine within terminal, enter the follow command using your username.
Open terminal on a Mac/Linux machine or download and open Putty on a Windows machine. With putty simply enter your IP address or host name and once connecting the console will prompt for a username or password. From a Mac/Linux machine within terminal, enter the follow command using your username.
ssh username@hostname_or_IP
, hit enter, accept the default keys notice if prompted, then enter password when prompted. For example, the command might look like ssh [email protected]
or ssh [email protected]
If you need to access your mini using RDP, we recommend using NuoRDS, and we can install that for you if you send us your license key.
Read our getting start page for an idea of the setup required to colocate your Mac mini.
How do I access my Network Graphs and Remote Reboot?The network graphs and remote reboot are a part of the billing portal interface. This is the same area that has your invoice/billing information. Log in here. Under the “Services -> My Services” section there will be a list of all your Mac minis. When you view the details of your Mac mini you will see tabs for the Network Graph and Remote Reboot features. Clicking through the tabs will display more information about your Mac mini including the network graphs and the remote reboot functionality.
Do I need a domain name?You will be able to access your mini by its IP address or by its server name (example.macminivault.com). We sell “.com” domain names for $9.95. You can connect your domain name from another registrar to your mini by pointing the DNS records to the IP address that you are provided.
Additional Services? SSL? Spam Filtering?We offer SSL certificates as well as spam filtering services. E-mail [email protected] for more information.
Can I run a firewall/VPN setup?Certainly! We offer a hardware firewall option. You can also setup OS X Server (10.10+) to very easily to run firewall rules and restrict remote access. Please open a support ticket to request the IP range of our support network so we can still access the machine when support is needed.
How do I backup my Mac mini?We have a great blog post on a few methods that we recommend.
Can I add an external hard drive?Yes you can. There are some restrictions and there is an extra charge of $10 a month. For larger storage options please contact us for a quote. For more details on external hard drive information please click here. To add a hard drive to your colocated Mac mini open a support ticket.
Can I add an SD Card?Yes, customers can have an SD card inserted in their Mac minis for no additional charge. Simply send the SD card with your mini or contact support in regards to shipping it at a later time. If you do ship it with your Mac mini, please make sure to not send it while it is inserted (pack it separately).
Can I run a video dongle?Customers that require higher resolution or snappier video response can request to have a video dongle connected to their Mac mini at no additional charge. When the Mac mini senses a monitor is hooked up, the display properties will allow for higher resolutions and streamer programs like SplashTop will display faster frame rates.
Open a support ticket to request a video dongle and we’ll connect one for you.
Can I upgrade my mini later?Any of our upgrade services (RAM, Firewall, Storage, etc) are available at the same price that is listed on our signup page. To schedule an upgrade please open a support ticket. NOTE: Late-2014 Mac minis do not upgradeable RAM.
You are able to perform software updates, you are responsible for the costs associated with those upgrade. While software updates are possible without any assistance by us, please schedule your upgrade to make sure that we can hop in ASAP if needed. You can schedule that by opening a support ticket.
Can I run a different OS?You can run Windows or Linux on your Mac mini. We have expert staff on hand for Windows and Red Hat based Linux distributions. We will always try to assist you with your Mini, but colocation support primarily focuses on network connectivity and power for your unit.
As an alternative, you can virtualize Windows or Linux on top of OS X for the best mix of environments. Please contact us for more information.
For more information on alternative OS installations view this page.
What if a new Mac mini is announced right after I order?If a new Mac mini is released within 30 days after you either sign up for a rent2own program or purchase a mini from us, you have the option of swapping out your Mac mini to the new model. Just open a ticket within seven days of the new machines being released and we’ll get the process started.
Unfortunately 99% of the time we will not be able to image your current machine’s disk to the new Mac mini. When Apple releases new hardware the new hardware has a special OS build and the current standard OS release will not boot on new hardware. The special build includes drivers and extensions that are specific to the new hardware.
Do you have a referral program?Yes we do! We’ll give current customers two (2) free months of colocation for every new customer that signs up to colo a Mac mini. There is a referral code box on our signup page, if someone enters in your Mac Mini Vault # we’ll add a credit on your account to equal two months of your current plan. The credit is calculated on the lowest cost plan you have. If you have 3 Enterprise plans and 1 Core plan, a 2 month credit for the Core plan would be applied.
Your Mac Mini Vault # is the prefix of your server name and the name that we use to reference your Mac mini. For example, if your welcome email and invoices say “a123.macminivault.com”, your Mac Mini Vault # is “a123″.
Referral credits can take up to three months to be applied to your account in certain situations. This is to prevent fraud and ensure referral’s are real customers.
What happens when I leave Mac Mini Vault?There are no contracts, your service will be canceled with a prorated refund. Your mini will be shipped back to you at a cost of for transportation. International shipments will be quoted prior to shipping. Even if you purchase your Mac mini from us, it is yours to keep. It will be shipped to you in its original box with all documentation, discs, and cables. We can not ship purchased Mac minis during the first 90 days after the signup date.
Do you take older style Mac minis?Yes we do. Recently we built a rack dedicated to colocating the pre-2010 Mac minis. To sign up visit our Classic Sign up page.
Do you take X Serves?Yes! All our colocation is done within secured 48U APC cabinets – even our Mac Minis! We will colo a X Serves however you’ll have to contact us for a custom quote.
View our Custom Solutions page for more information.
Can I run multiple Mac minis for load balancing, etc?View our Custom Solutions page for more information.
Contact us with your needs and we can work out a solution for you.
Support
What if I need a reboot?All our service plans include a control panel for remotely rebooting your Mac Mini. If you are having any difficulties you can open a support ticket.
The network graphs and remote reboot are a part of the billing portal interface. This is the same area that has your invoice/billing information. Log in here. Under the “Services -> My Services” section there will be a list of all your Mac minis. Click ‘View Details’ to display more information about your Mac mini including the network graphs and the remote reboot functionality.
Please Note: You should ensure the proper configuration is set within the Energy Saver System Preferences. Make sure that ‘Wake of network access’, ‘Restart automatically if the computer freezes’, and ‘Start up automatically after a power failure’ are checked. We also recommend setting a ‘Start up or wake’ schedule outside of our free hands-on support. If the machine is awake and running there will be no issues, if the machine is accidentally shut off or put to sleep it will come back online.
What level of support is included?We have 24×7 e-mail support available through our ticket system and telephone support from 8am to 5pm CST at 800-862-5965. We will support the network and power connections to your Mac mini. We will attempt to assist with any software problems, however software support is not inherently included with colocation.
What is “hands on” support?If you are unable to access your mini we will provide free hands on support during 8AM to 5PM US Central time Monday through Friday except holidays. There is a $150 charge for emergency hands on support outside of 8-5 on business days. Hands on means we will physically plug a monitor, keyboard, and mouse into your mini and get it back up for you. Repairing hardware that is not covered by our perpetual warranty is available at an additional charge.
Most things can be handled by a remote reboot, but things like disabled networking, bad firewall rule, or a hardware failure can not be fixed by a reboot. Our hands-on support covers much more than a bad firewall configuration, or resetting a password. We can help with troubleshooting issues with macOS and macOS Server. We are Mac experts and happily offer our expertise to our customers.
How does the emergency “hands on” support work?If you require hands on support (physical monitor, keyboard, and mouse connected to Mac mini) outside of our free hands on support please open a support ticket. The support ticket should include all the information you have on the possible current state of your Mac mini and any recent changes. We’ll also need to confirm user credentials and if there is important data that may need to be backed up. In order to expedite the process include a phone number and a sentence that states that you authorize the emergency hands on work and accept the $150 per incident charge.
What if my Mac mini suffers a hardware failure?Our Enterprise level colocation includes access to a Emergency Loaner mini in case of hardware failure. You can use the Emergency Loaner mini if your machine is being serviced locally. To reduce downtime we commend using live cloning software such as SuperDuper! or Carbon Copy Cloner. The clone can be placed on an external hard drive or on the secondary hard drive of a Mac mini Server. We can boot the Emergency Loaner mini off your cloned drive. If you do not have a clone of your hard drive you will have to configure the Emergency Loaner mini temporarily as your unit is being repaired.
Our Enterprise colocation plan also includes a Perpetual Warranty on hardware that was purchased from us (including the Rent2Own program). Any hardware repairs are done free of charge. If the unit is not repairable a mini with the same or better specs will be provided.
We can service your Mac mini with our Apple Authorized Service Provider. There is a $20 transportation fee and any repair costs would be charged if outside of warranty. We can also send your unit back to you. Any time we ship your Mini there is a $20 transportation fee.
How soon can my Mac mini be online?If you have purchased a Mac mini when ordering your colocation service, we will have your Mac mini provisioned within 48 hours. If you are sending us your Mac mini, it will be provisioned within 24 hours of receiving your package. We do strive to complete deployments in much shorter timeframes than those, more recently we have been deploying machines within hours.
What is the “Emergency Loaner mini”?Our Enterprise colocation service includes a service where we will deploy an emergency loaner mini to you at no additional charge. This can be used if your machine suffers a type of failure that would prevent it from being online in a short amount of time. Normally we are able to repair and rebuild machines very quickly and this service isn’t required — but the option is there just in case it is needed.
What is the “Perpetual Warranty”?Customers that are on our Enterprise colocation service plan and have either purchased a mini from us or have participated in the Rent2Own program will have all hardware repairs covered free of charge. This applies to current colocation customers that have originally signed up with the Enterprise plan. Hardware upgrades purchased from Mac Mini Vault such as RAM and SSD drives are covered as well. If a repair is not possible another machine will be deployed for you at the same or newer specs of your current machine. This warranty is for hardware and labor only, no software warranty is implied and data loss is not covered. Be sure to backup your mini so that your machine can be restored to its previous state.
Storage Vault
How is Storage Vault connected?Currently we use a USB3 connection but as new technologies become available (such as Thunderbolt) we will strive to offer the fastest connection available for your mini.
How much useable space is there?The advertised volume sizes are after the RAID array is created. Your usable space is just slightly less than the advertised volume size.
Can I use a Storage Volume on multiple minis?No, because this is direct-attached storage it will only connect to one mini. You can share the volume between machines by using file sharing though.
What happens when a hard drive dies?Within 1 business day of being notified of a malfunctioning drive, a new drive will be installed and your RAID will automatically rebuild. Your RAID can suffer a single drive loss without losing any data.
Is there a contract for Storage Vault packages?We require a 12 month contract for the 1U RAID5 Storage Vault unit. The external USB rental drives do not have a contract.
Rent2Own
Do you rent Mac minis?We rent current model Mac minis. These are new units with factory warranties. We store the original packaging as well. After 12 rental payments, the machine is then owned by the customer.
We believe that the ‘colocation’ business model offers the most benefits to the customer. The rent2own program allows customers to have a tangible asset once completed. If for any reason you no longer require colocation service the Mac mini that you own has value and is yours to repurpose or sell.
Can I upgrade a rental Mac mini?Certainly. The same memory and SSD upgrades are available, if the customer cancels service prior to the 12th month any rental and upgrade fees are forfeited and considered strictly rental fees.
What if I cancel early?Customers can cancel at any time. Our colo service is month to month and there is no commitment to the rental program. Any rental fees paid are non-refundable. There are no ‘buy-out’ options. The Rent2Own program is only available when the machine is colocated in our data center.
What if I just wanted to try it out?We offer 24 hour demo periods to potential customers to allow them to test out the service prior to signing up. Enter your details in the Test Drive form at www.macminivault.com/try and we’d be glad to get a demo setup for you.
Are there any fees? (Interest/Setup)There are no fees as a part of our Rent2Own program. You simply pay for the colocation service and the 1/12th the cost of a Mac mini each month. After the 12th month only the colocation service will be invoiced.
Why does the shopping cart not show rent2own as recurring?Our ordering system doesn’t handle the rent2own items as subscriptions. We manually tell the system the duration and number of payments. Because of that the order form treats the rent2own items as one-time charges. In fact, that charge is the first of 12. The next 11 will automatically invoice for the 1st of the month along with the colocation service.
Likewise, Paypal subscriptions can not automatically include the rent2own portion of the monthly charges. There is no way for us to alter the payment amount of the Paypal subscriptions from our end.
Can I run an alternative OS?Sure thing! Any of our alternative OS installs are available. This service is FREE.
Why am I receiving a Payment reminder when I have a PayPal subscription?There are two possible answers for this:
a) PayPal Subscriptions can only be setup in our billing system for recurring services, not rent2own payments or other non-recurring charges.
a) PayPal Subscriptions can only be setup in our billing system for recurring services, not rent2own payments or other non-recurring charges.
The reason this is done is that if you setup the payment for the full amount including the rent2own payment, the automatic transfer would continue for the full amount even after the 12th Rent2Own payment had been completed, thereby creating a building credit balance on your account.
b) When you setup your PayPal subscription, it was for a different dollar amount than your service currently is which may be caused by additional IP’s being added to your account or other services such as a firewall, external HD colocation or other services being added.
This could be determined by looking at the current invoice and seeing the amount of the credit which was applied to the invoice from the PayPal subscription you currently have setup. If that is the case, you will have to cancel the current subscription and setup a new subscription for the new amount or you can manually log in and pay the balance owed when the invoices are generated.
What if a new Mac mini is announced right after I order?If a new Mac mini is released within 30 days after you either sign up for a rent2own program or purchase a mini from us, you have the option of swapping out your Mac mini to the new model. Just open a ticket within seven days of the new machines being released and we’ll get the process started.
Unfortunately 99% of the time we will not be able to image your current machine’s disk to the new Mac mini. When Apple releases new hardware the new hardware has a special OS build and the current standard OS release will not boot on new hardware. The special build includes drivers and extensions that are specific to the new hardware.
Data Center (Milwaukee)
Is your data center secure?Our Milwaukee data center is monitored by multiple IP video cameras and secured with programmable RFID badges. If a badge goes missing it can be disabled immediately. Each cabinet within the data center is also locked.
Can I have physical access to my Mac mini?Customers can schedule a visit to the data center by opening a support ticket. We can not allow customers in the cabinets, but we can power down your Mac mini and set it up at a workstation.
How fast is the network connection?All Mac minis located in our cabinets (model year 2010 and newer) are connected to Cisco gigabit switch stacks. Each gigabit switch stack has redundant fiber connections to redundant core switches which are a pair of Cisco 6509’s. All of our core switches are networked in a redundant high speed 10G fiber layout to our edge routers. You can test your network connection to our data center here.
Peak transfer speeds will depend on the connection at the other end of the transfer and the path it takes. Peak transfer speeds are only temporary and long term transfer rates are reflected in the ‘sustained’ transfer rates listed in our packages.
We have five different upstream BGP peers. AT&T, Cogent, Level 3, Spectrum, and NTT. We control our upstream connection with our own AS number (AS21554). Other companies may have colo space inside a huge data center with a lot of connections. However, if they do not run their own AS number and peering, it means they are getting a “blended bandwidth product” which uses a handful of random peers. Not the 30+ network providers that the data center has connectivity to. We build our network and connectivity to give great bandwidth (size of the pipe) but also low latency (responsiveness).
Can I take a tour of your data center?Certainly, we’d love to show you around. Contact us to schedule an appointment.
What is the level of redundancy?Your Mac mini will be in a datacenter with it’s own dedicated power circuit backed up with Generac generators and N+2 UPS battery systems. Your Mac mini will be plugged into a Cisco Gigabit switch stack that is connected by fiber to two separate core switches (Cisco 6509’s) which each have multiple 10G fiber connections to our edge routers. Our upstream fiber connections enter at different corners of our business park. Our Mac mini colocation cabinets have redundant access to all of the fiber coming into the building. BGP routing ensures that if one connection goes down, traffic will move to the available connections.
Data Center (Phoenix)
Can I move my Mac mini from Milwaukee to Phoenix?Our Phoenix location is a great addition for our customers. Especially those with multiple Mac minis. If you wish to move an existing Mac mini from our Milwaukee data center, down to Phoenix there are two ways we can assist. The entire process is highly documented and streamlined so that it’s a smooth transition and downtime consists only of shipping lengths.
We have two options that vary by shipping lengths:
$50 – 5 day migration
$150 – Overnight migration
$50 – 5 day migration
$150 – Overnight migration
Open a support ticket to get schedule the migration process.
Is your data center secure?The Phoenix data center is monitored by multiple IP video cameras and secured with programmable RFID badges. To enter the data center space itself, you must pass through a three-way authentication man trap. The Mac Mini Vault space is placed in a locked cage within the data center space. The facility is guarded 24×7 by a trained security staff.
Can I have physical access to my Mac mini?Unfortunately we can not allow customers into the Phoenix data center space in order to work on their machines.
How fast is the network connection?All Mac minis located in our cabinets are connected to Cisco gigabit switch stacks. Each gigabit switch stack has redundant fiber connections to our core layer switches which are Cisco 6500′s.
Peak transfer speeds will depend on the connection at the other end of the transfer and the path it takes. Peak transfer speeds are only temporary and long term transfer rates are reflected in the ‘sustained’ transfer rates listed in our packages.
We have two different upstream BGP peers at PHX1. Cogent and TW Telecom. There are over 20 providers onsite that we can peer with as we grow our Phoenix presence. We control our upstream connection with our own AS number (AS21624). Other companies may have colo space inside a huge data center with a lot of connections. However, if they do not run their own AS number and peering, it means they are getting a “blended bandwidth product” which uses a handful of random peers. Not the 30+ network providers that the data center has connectivity to. We build our network and connectivity to give great bandwidth (size of the pipe) but also low latency (responsiveness).
What is the level of redundancy?Our Phoenix data center space is powered by (4) 10MW feeds from the local utility. This power is split off into a complete A/B configuration. The power is backed up by battery power and N+1 2MW Cummins generators. The facility is cooled by an N+1 chiller plant and N+4 CRAH units. Our upstream fiber connections enter at different corners of our business park. Our Mac mini colocation cabinets have redundant access to all of the fiber coming into the building. BGP routing ensures that if one connection goes down, traffic will move to the available connections.
Can I tour your data center?We’d love to show you around. Due to security and facility policies, we may only have limited availability for tours. We’ll make our best effort to find an opening that works best for you. Contact us to schedule an appointment.
Watchman Monitoring
What is Watchman Monitoring?Watchman Monitoring is a service that is free to Mac Mini Vault customers with an Enterprise colocation plan. The service watches for potential issues on your Mac mini and present reports and data through our customer portal (secure.cyberlynk.net). Mac Mini Vault engineers are also alerted if there are important issues with memory issues, disk I/O issues, or scheduled backups fail to run. Support tickets will be opened to forward actionable information in order to provide proactive support.
What Operating Systems are supported?Currently we are only supporting OS X 10.5+ for monitoring. We plan to build in support for Linux and Windows Server down the road.
What is being reported?Currently we are reporting the following data points with v1.0 of our Watchman Monitoring integration:
- IP Address
- Hostname
- Uptime
- Last report time
- OS Version and build
- Kernel Panic report
- Memory installed
- Memory errors
- Time Machine backup details
- CCC backup details
- Super Duper! backup details
- Hard drive available storage
- Hard drive SMART status
- Hard drive I/O errors
In the future we’ll add in support for the following software as well as develop our own custom plugins:
- Filemaker
- Kerio Connect
- Backblaze
- CrashPlan
- Daylite
- LiteSpeed Pro
Mac Mini Vault is dedicated to providing the best service and we take data privacy very seriously. Only important data points are being collected with the Watchman Monitoring agent. At most, the hostname, IP address, and email address associated with a CrashPlan account are collected. If you are not using additional plugins that have username/email data (like CrashPlan), then no personal information is collected. All data is transferred via encrypted HTTPS communications.
Here is what some of the raw data looks like and more information from Watchman Monitoring:
– Contents of report
– View sample report
Can I add my home/office Mac to Watchman Monitoring?– Contents of report
– View sample report
Our implementation will only report data on your Mac mini(s) in our data centers. If you are looking to have Macs at your home or office monitored in a similar fashion, we recommend finding a Watchman Monitor service partner near you.
If you are a consultant offering Mac support and would like to offer Watchman Monitoring service to your customers, sign up here for a 30 day free trial – no credit card required.
Can I upgrade service to the Enterprise plan?Customers on the core plan can easily upgrade to the Enterprise plan. Start by logging into the customer portal. Under the ‘Services’ menu, choose ‘My Services’. Click the ‘View Details’ button next to the service you wish to upgrade. Under the ‘Management Actions’ menu, choose ‘Upgrade/Downgrade’ and follow the steps outlines to complete the upgrade process.
Take a Mac for a 24 hour test drive!
We invite you to take one of our Mac minis for a spin. We offer 24 hour demos to test out speeds and software configurations.
Last updated: 23-Feb-2016 |
The latest version of this document is available from the Veritas Support website in the following languages: English, Japanese, and Simplified Chinese. For the latest news about this release, including any hotfixes, subscribe to http://www.veritas.com/docs/000099904. |
This document describes the new features in Veritas Enterprise Vault 12.
If you are performing a new installation of Enterprise Vault, follow the installation instructions in the Enterprise Vault Installing and Configuring guide. If you are upgrading, follow the instructions in Upgrade Instructions. These guides are in the Veritas Enterprise VaultDocumentationEnglishAdministration Guides
folder on the Enterprise Vault media.For the latest information on supported versions of software, see the Enterprise Vault Compatibility Charts at http://www.veritas.com/docs/000097605.
For the latest information on Enterprise Vault 12 sizing and performance, see the Enterprise Vault Performance Guide at http://www.veritas.com/docs/000005725.
Contents
New features in Enterprise Vault 12
Enterprise Vault 12 includes the following new features.
Classification
The new Enterprise Vault 12 classification feature provides a framework that enables automatic classification and records identification.
This feature works in combination with Microsoft's File Classification Infrastructure to assign classification values to the metadata properties of all new and existing archived content. The File Classification Infrastructure is a classification framework that is built into recent Windows Server editions. You control the File Classification Infrastructure through the File Server Resource Manager interface.
As well as classifying newly archived items, you can also send existing archived items for classification. Performing an index rebuild of an archive or index volume causes Enterprise Vault to reclassify the associated items.
After the classification feature has applied the classification property values to items, users of applications like Enterprise Vault Search, Compliance Accelerator, and Discovery Accelerator can use the values to filter items when they conduct searches and reviews.
Classification can also control the retention of items by applying specific retention categories to them. When users manually delete items or Enterprise Vault automatically expires them, they can be classified again to ensure that the items are still safe to delete.
See the Classification guide for details of this feature.
Retention plans
You can now set up retention plans and assign them to archives. With a retention plan, you can associate a retention category with a number of other settings, such as a classification policy and the criteria for discarding expired items, and apply them all to one or more archives.
Applying a retention plan to an archive gives you greater control over the retention periods of the items in the archive. In particular, a retention plan lets you dispose of already-archived items by giving them a different retention period than the one that Enterprise Vault first gave them when it archived the items. For example, you can configure a retention plan so Enterprise Vault expires the affected items according to the retention category that you have associated with the retention plan, and not the retention categories with which Enterprise Vault originally stamped them.
Enterprise Vault Search enhancements
The latest version of Enterprise Vault Search includes these enhancements:
- Search suggestions. As you start to type in the search pane, Enterprise Vault Search offers suggestions based on your previous searches, items and folders that you have accessed, and so on.
- Recent list. Quickly access the folders or items that you previously opened, or searches that you previously ran, by choosing them from the Recent list.
- Organize the contents of your Exchange or Internet Mail archives. You can now copy and move archived items within and across archives. You can also create, move, and delete folders within your archive.
- Improved options for setting dates. When setting the criteria for advanced searches, you can now specify relative dates (last 3 months, last 6 months, and so on) or quickly select a month and year from the new custom calendar.
- More options for users to customize Enterprise Vault Search. Choose the language of the search interface, set date and time formats, and change how the results pane lists the results of searches.
Installation enhancements
The Enterprise Vault installation now includes the following features:
- Command-line options for performing a silent installation or running the installation wizard with prepopulated default values.
- The server installation automatically installs required software such as SQLXML, without asking for confirmation.
See the Installing and Configuring guide for details.
Support for SQL 2012 AlwaysOn availability groups, and failover cluster instances
SQL Server 2012 introduced two new high availability and disaster recovery features. AlwaysOn provides availability at the application database level or instance level through AlwaysOn availability groups and failover cluster instances. Enterprise Vault, Discovery Accelerator, and Compliance Accelerator now support availability groups and failover cluster instances.
OCR image conversion
Optical Character Recognition (OCR) conversion adds the ability to recognize, and index text in images that are stored in Enterprise Vault archives. You can now search for text in items, such as scanned documents, forms, faxes, or screen captures, after they are archived.
The existing content conversion functionality is extended to use Windows OCR functionality that is provided by the Windows TIFF IFilter feature. This is an optional Windows feature that the Enterprise Vault installer enables, if necessary. You can further extend content conversion functionality, if required, by installing additional IFilters. For example, you can install IFilters to provide content conversion for file types that are not supported by the Oracle Outside-In converters.
Content conversion configuration settings are now available in advanced site settings. This change ensures consistent content conversion across multiple Enterprise Vault storage servers. Content conversion registry settings can be used to override site settings for particular Enterprise Vault servers.
The new Content Conversion advanced site settings are described in the Administrator's Guide. If you have previously configured content conversion using registry settings, Upgrade Instructions describes how Enterprise Vault migrates these settings when you upgrade your server.
Authorization Manager for roles-based administration
The new Enterprise Vault Authorization Manager replaces Windows Authorization Manager for the management of Enterprise Vault roles-based administration (RBA). It is configured using new PowerShell cmdlets, which let you do the following:
- List Enterprise Vault RBA roles.
- List the security principals assigned to each RBA role.
- Add security principals to each RBA role.
- Remove security principals from each role.
EVSVR enhancements
The Item Lists feature in EVSVR, which lets you use the output from one operation as input for a second operation, has been extended to include many more combinations of Verify and Repair operations. See the Utilities guide for details.
PST migration enhancements
Enterprise Vault 12 includes the following enhancements to PST migration:
- Asynchronous ingestion
PST file migration is now performed asynchronously. This improves performance during PST file migration and archiving. - PST ingestion into Internet Mail archives
You can now choose to store PST files in Exchange Mailbox or Internet Mail Archives. The PST Migration wizard, the Files node under the Personal Store Management container, and the PowerShell cmdlets include options that allow you to choose the type of archive for PST files.
See the PST Migration guide for details.
Support for new Microsoft releases
Enterprise Vault 12 includes support for the following Microsoft releases:
- Exchange Server 2016
- Outlook 2016 Windows
- Outlook 2016 for Mac
- Windows 10
For full details of all supported versions of software and devices, see the Enterprise Vault Compatibility Charts at http://www.veritas.com/docs/000097605.
Enhancements to SMTP Archiving
This release includes the following enhancements to SMTP Archiving, originally released in Enterprise Vault 11.0.1 CHF2:
- Mailbox Journaling
- Support for target address rewriting
Instructions on how to configure these features are provided in Setting up SMTP Archiving.
SMTP Archiving - Mailbox Journaling
In the initial release of Enterprise Vault SMTP Archiving, you could configure the feature to archive SMTP messages as follows:
- SMTP Journaling. All messages that were sent to the Enterprise Vault SMTP servers were stored in one or more journal archives.
- Selective SMTP Journaling. Enterprise Vault SMTP servers archived only messages to or from specific addresses. Enterprise Vault could store all the messages in the same archive, or in several different archives.
You can now configure SMTP Mailbox Journaling to store all messages to and from a specific address in an archive that is exclusive to that target address. Messages sent from the target address are stored in the Sent Items folder of the archive. Messages received by the target address are stored in the Inbox.
Support for target address rewriting
If you use a single SMTP routing address to send SMTP messages to Enterprise Vault, this new feature enables you to spread the archiving load over several archives and Enterprise Vault storage servers.
In an Enterprise Vault SMTP Journaling configuration, all SMTP messages are typically routed to Enterprise Vault SMTP servers using a single SMTP routing addresses, for example, [email protected]. Enterprise Vault stores all the messages in the archive associated with the SMTP routing address.
In previous releases, even if you used a load balancing solution to distribute the SMTP traffic over several Enterprise Vault SMTP servers, all of the SMTP servers stored the messages in the same archive. There was no simple way of spreading the archiving load over several archives.
You can now configure a different target address alias on each Enterprise Vault SMTP server. In Enterprise Vault you configure the alias address as an SMTP target address with an associated archive. All of the SMTP traffic that is received by the SMTP server is redirected to the target alias address for that server, and stored in the archive that is associated with that address.
PowerShell cmdlets for managing FSA volumes
The Enterprise Vault Management Shell now includes PowerShell cmdlets for creating, updating, deleting and retrieving details of FSA volume targets. The new cmdlets are as follows:
Get-EVFSAVolume
Retrieves details of all the volumes set up for File System Archiving in an Enterprise Vault site.New-EVFSAVolume
Sets up File System Archiving for a volume on the selected file server.Remove-EVFSAVolume
Removes the specified volume from Enterprise Vault configuration.Set-EVFSAVolume
Updates the specified settings of an existing file server volume.
For more information about these cmdlets, use the
Get-Help
command or see the PowerShell cmdlets guide.Migrating Enterprise Vault data using the Simple Storage Service (S3) API
Enterprise Vault now supports the migration of archived data to any S3-compliant storage solution using the Simple Storage Service (S3) API. You can use the S3 API to connect to cloud storage and hosting providers and use them as secondary storage to store infrequently accessed data.
Enterprise Vault Client Software Update
The S3 API migrator plug-in is installed as part of the Enterprise Vault 12.0 installation. For more information, see http://www.veritas.com/docs/000097850.
Points to note
Changes to requirements and supported versions
The Enterprise Vault installer requires Microsoft .NET Framework 4.5.2, and all Enterprise Vault servers require both Microsoft .NET Framework 4.5.2 and .NET Framework 3.5 SP1 or SP2.
The following table shows the versions of software that have been dropped since Enterprise Vault 11.0:
Software | Versions dropped | Notes |
---|---|---|
Celerra DART | 7.0.x | Support is dropped for these Celerra versions as FSA targets. |
Data ONTAP | 7.3 | Support is dropped for this Data ONTAP version as an FSA target. This includes IBM N series, and NetApp devices running Data ONTAP 7.3. |
Exchange | 2003, 2007 | Includes OWA clients and Enterprise Vault OWA Extensions. |
Google Chrome | 34 and earlier versions | Support is dropped for Enterprise Vault Search. |
Internet Explorer | 7, 8 | |
iOS | 7.1 | Support is dropped for Enterprise Vault Search. |
Lotus Notes | 8.5.2 | Lotus Notes 8.5.3 is the minimum supported version for Enterprise Vault and Accelerators. |
Mac OS X | 10.7, 10.8 | Support is dropped for these versions for Enterprise Vault client for Mac. |
Mozilla Firefox | 30 and earlier | Support is dropped for Enterprise Vault Search. |
Outlook | 2003 | Support is dropped for Enterprise Vault and Accelerators servers. |
2007 | Support is dropped for:
| |
PowerShell | 2.0 | Support is dropped for PowerShell 2.0. |
Safari | 5, 6 | Enterprise Vault Search and Enterprise Vault Client for Mac OS X support versions 7.0 through 8.0. |
SCOM | 2007, 2012 | SCOM 2012 SP1 is the minimum supported version. |
SharePoint | 2007 | SharePoint 2010 is the minimum supported version. |
SQL Server | 2008 R2 | SQL Server 2012 is the minimum supported version. |
Windows Desktop | XP, Vista, 2003 | Support is dropped for FSA client. |
Windows Server | 2008 | Support is dropped for Windows Server 2008 as an FSA target. The minimum supported version is Windows Server 2008 R2 SP1. |
2008 R2, 2008 R2 SP1 | Support is dropped for:
The minimum supported version is Windows Server 2012. |
For full details of all supported versions of software and devices, see the Enterprise Vault Compatibility Charts at http://www.veritas.com/docs/000097605. Appendix B provides details of changes in Enterprise Vault 12.
Product rebranding
Enterprise Vault is now Veritas Enterprise Vault.
There are no changes to the following:
- PowerShell command names
- Registry key values
- Installed folder names
- Database entries
- Log files, for example DTrace, apart from the application event logs which have been renamed as follows:
- Veritas Enterprise Vault
- Veritas Enterprise Vault Converters
- Veritas Enterprise Vault CryptoModule
The SymHelp tool is now called Veritas Quick Assist.
The SCOM management pack is now called the Veritas Enterprise Vault management pack.
The Enterprise Vault client for Mac OS X installation folder name has changed from
Symantec Enterprise Vault
to Enterprise Vault
.Setting retention categories
The Update retention categories after items are moved or after the folder retention category is changed option on the Existing Items tab of the Exchange mailbox policy overrides the retention category set by the classification feature. You should uncheck this option to prevent changes to an archive's default retention category from overriding the retention category set by classification.
Outlook Add-In installation
Enterprise Vault 12 provides different versions of the Outlook Add-In for installation on 32-bit and 64-bit versions of Windows. The 64-bit version supports both 32-bit and 64-bit versions of Outlook.
To install the Enterprise Vault Outlook Add-In:
- On a 32-bit version of Windows, use the files in the
Outlook Add-Inx86
folder on the Enterprise Vault media. - On a 64-bit version of Windows, use the files in the
Outlook Add-Inx64
folder on the Enterprise Vault media.
For more information about how to set up the Enterprise Vault Outlook Add-In, see the Setting up Exchange Server Archiving guide.
Outlook on the Enterprise Vault server
Outlook 2003 and 2007 are no longer supported on the Enterprise Vault server.
Outlook 2013 SP1 (32-bit version) is supported on the Enterprise Vault server at Enterprise Vault 12. If you install Outlook 2013 SP1 on the Enterprise Vault server, old external filters that require Collaboration Data Objects (CDO) 1.2.1 may no longer work correctly. CDO 1.2.1 was included in Outlook 2003 and could be downloaded for Outlook 2007. Microsoft does not support the use of CDO 1.2.1 with Outlook 2010 and later versions. Contact your filter supplier for a version that does not use CDO 1.2.1.
Outlook 2016 is not currently supported on the Enterprise Vault server.
Microsoft Edge browser on client computers
Enterprise Vault 12 supports the use of the Microsoft Edge browser on client computers.
To minimize potential problems when running browser-based applications like Enterprise Vault Search, it is advisable to configure the browser settings to treat these applications as trusted sites. Note that the Edge browser uses Internet Explorer 11's list of trusted sites; Edge does not have its own list.
See the Installing and Configuring guide for instructions on how to configure Internet Explorer to trust an Enterprise Vault application.
Admin service security checks of the Vault Service account’s TEMP folder
Enterprise Vault 11.0.1 introduced a security check which ensures that no unauthorized user accounts have access to the Vault Service account’s TEMP folder on the Enterprise Vault server. On startup, and periodically thereafter, the Admin service checks access to the folder. If it finds unauthorized access, it writes an error to the event log and terminates immediately.
If you are upgrading from Enterprise Vault 11.0, you must check the accounts that have access to the Vault Service account’s TEMP folder. For more information, see the section called “TEMP folder security requirements” in the Installing and configuring guide, and the following article on the Support website: http://www.veritas.com/docs/000023496.
Exchange archiving issues
MAPI over HTTP not supported on the Enterprise Vault server
Currently, Enterprise Vault supports MAPI over HTTP connections on Enterprise Vault client computers only. MAPI over HTTP connections to Exchange Server from the Enterprise Vault server are not supported. For instructions on how to disable MAPI over HTTP on the Enterprise Vault server, see the following article on the Veritas Support website:
OWA and Office Mail App issues
Unable to deploy the Enterprise Vault Office Mail App on Exchange Server 2013 CU9 and CU10 using a URL [3805340]
A known Microsoft issue in Exchange Server 2013 CU9 and CU10 prevents the deployment of applications using the -Url parameter in the New-App command. This issue is fixed in Exchange Server 2013 CU11.
To deploy the Enterprise Vault Office Mail App on Exchange Server 2013 CU9 and CU10 you need to download the application manifest to a file, and then specify the file in the New-App command. An example script showing how to do this is provided in the Office Mail App troubleshooting section, 'The Enterprise Vault Office Mail App manifest file is not created', in Setting up Exchange Server Archiving.
The same workaround is needed whether you are deploying the application to an individual mailbox or to an organization.
Microsoft Edge pop-up blocker prevents OWA users from viewing archived items [3834605]
If you attempt to view an archived item when the pop-up blocker is enabled, then you are prompted to allow the pop-up. After selecting an option to allow the pop-up, the following error is displayed:
Enterprise Vault Client For Mac Os X64
This issue results from a known Microsoft issue, and occurs the first time you try to view an archived item if all of the following conditions are true:
- The Enterprise Vault Office Mail App is deployed.
- You are accessing archived items using the Outlook on the web (OWA) client in Microsoft Edge.
- In Internet Explorer, the Exchange Server that hosts Outlook on the web (OWA) is in a zone where the pop-up blocker is enabled.
You can work around this issue by doing either of the following:
- Select 'Allow Always' to the pop-up blocker prompt. If you select this option, the issue does not occur on subsequent attempts to view archived items.
- Add the Exchange Server address to the Trusted sites zone in Internet Explorer.
Administration Console issues
Installing a standalone Administration Console on Windows 7
After installation, and before using the Administration Console, perform the following steps:
- Create an activation configuration file containing the following lines:
- Save the configuration file with the name
mmc.exe.activation_config
. - Set the
COMPLUS_ApplicationMigrationRuntimeActivationConfigPath
environment variable to the full path of the folder containing the configuration file.
<?xml version='1.0' encoding='utf-8' ?>
<configuration>
<startup useLegacyV2RuntimeActivationPolicy='true'>
<supportedRuntime version='v4.0'/>
</startup>
</configuration>
For more information on activation configuration files, refer to the following Microsoft article: https://msdn.microsoft.com/en-us/library/vstudio/ff361644(v=vs.100).aspx.
SMTP Archiving issues
Some non-Unicode text attachments to SMTP messages were processed incorrectly in previous releases [3820145]
The issue affected some SMTP message attachments that were archived using Enterprise Vault SMTP Archiving. The attachments contained text that was not in one of the following characters sets: UTF-7, UTF-8, EUC-JP, or ISO-2022-JP. Evidence of the issue included the following behavior:
- When the attachment was retrieved from the archive, the text appeared corrupted.
- The attachment content was not indexed.
This has been fixed for SMTP messages that are archived using SMTP Archiving in Enterprise Vault 12 or later. When verifying storage databases, EVSVR now reports fingerprint validation errors for affected items that were archived using earlier versions.
SCOM issues
Known limitations in SCOM monitoring [3347550, 3411587]
The SCOM Management Pack does not monitor the disk space health of vault store partitions.
Move Archive issues
Unsynchronized items in Virtual Vault can become inaccessible during a Move Archive operation [1707143]
When you use Move Archive, unsynchronized items in users' Virtual Vaults can become inaccessible following the move. To avoid this situation, do the following before you run Move Archive:
- Prevent users from adding items to their Virtual Vaults, using the Users can archive items advanced policy setting.
- Ensure that users have synchronized their Virtual Vaults.
Once you have moved archives, you can enable the Users can archive items setting again.
Move Archive operations can fail when the associated destination mailboxes have reached or exceeded their quotas [1960969]
Move Archive operations can fail for archives whose associated destination mailboxes have reached or exceeded their quotas. This is because Move Archive cannot complete shortcut processing when these mailboxes are full.
You should temporarily disable Exchange mailbox quotas on associated destination mailboxes until the Move Archive operations have completed.
PST migration issues
PST Locator task may fail to locate PSTs on computers that have Windows 7 installed [3330679]
On computers running Windows 7, you must enable the RemoteRegistry service to allow the PST Locator task to look for PST files using registry searches.
File System Archiving issues
Content based file blocking fails [3860511]
The File Blocking service terminates unexpectedly if content based checking is enabled. Note that the File Blocking service works correctly if you choose to block files based on their extension. To use content based file blocking, continue to use the previous version of the FSA Agent.
For information about a fix for this issue, subscribe to http://www.veritas.com/docs/00009990.
Enterprise Vault Reporting and FSA Reporting issues
Cannot access Enterprise Vault reports from Administration Console on Chinese or Japanese systems [3861345]
On Chinese and Japanese systems, the Enterprise Vault Administration Console fails to display the FSA Reporting data analysis reports and Enterprise Vault Reporting operation reports.
To access the reports, go to
http://SqlServerName/reportserver
, choose 'Veritas Enterprise Vault', and then choose the required language.Enterprise Vault Client for Mac OS X issues
A 'Choose Application' dialog box may appear on the first occasion that you run the Enterprise Vault Client on a Mac OS X 10.9 (Mavericks) computer [3640157]
If you install the Enterprise Vault Client on a computer that is running Mac OS X 10.9 (Mavericks), a Choose Application dialog box may appear on the first occasion that you enter your login details for Enterprise Vault.
Click Cancel to close the dialog box and work as normal with the Enterprise Vault Client. The dialog box should not reappear when you subsequently log in to Enterprise Vault.
Enterprise Vault Client issue when Outlook 2016 for Mac is the only installed version of Outlook [3806707]
A known issue can arise when you install the Enterprise Vault Client on a Mac OS X computer where Outlook 2016 is the only installed version of Outlook. In the Enterprise Vault Preferences dialog box, where you can select the email client with which to associate the Enterprise Vault toolbar, both Outlook 2016 and Outlook 2011 appear in the list. If you inadvertently choose the Outlook 2011 option, the Enterprise Vault toolbar does not subsequently appear when you start Outlook 2016.
To resolve this issue, reopen the Enterprise Vault Preferences dialog box and attach the toolbar to Outlook 2016.
After you install the Enterprise Vault Client on a computer that is running Mac OS X 10.9 or later, you must log out or restart Mac OS X before you can use the Enterprise Vault facilities for the first time [3589589]
After you install the Enterprise Vault Client on a computer that is running Mac OS X 10.9 or later, the Enterprise Vault facilities do not work on the first occasion that you try to use them. To resolve this issue, log out and then back in again, or restart Mac OS X.
Other issues
Deployment Scanner fails to check whether the Vault Service account belongs to the local Administrators group on the NetApp C-Mode Vserver [3535907]
The Deployment Scanner fails to check whether the Vault Service account belongs to the local Administrators group on the NetApp C-Mode Vserver. The 'File Server Permissions' check fails with the following message:
The user domainNameEVAdminUser is not a member of the local Administrators group on file server: FQDN. The user domainNameEVAdminUser should have full control to the files & shares you wish to archive.
You can ignore this error message. The Vault Service account does not need to be a member of the local Administrators group on the NetApp C-Mode Vserver.
Important information about the Enterprise Vault server cache [2423953, 2260094]
On each Enterprise Vault server that hosts an Indexing service, you must specify a location for the server cache. If the server cache is not specified, or is inaccessible, the Indexing service does not start.
Documentation
Administration documentation
The Enterprise Vault 12 administration documentation is available in English, Japanese, and Simplified Chinese from the following locations:
Veritas Enterprise VaultDocumentation
folder on the Enterprise Vault media- Administration Console (click Help > Help on Enterprise Vault)
- The latest versions of the documentation are available from following page on the Veritas Support website:
http://www.veritas.com/docs/000099905
Document | Comments |
---|---|
Enterprise Vault Documentation Library | Includes all the following documents in Windows Help (.chm) format so that you can search across them all. It also includes links to the guides in Acrobat (.pdf) format. You can access the library in several ways, including the following:
|
Introduction and Planning | Provides an overview of Enterprise Vault functionality. |
Deployment Scanner | Describes how to check the required software and settings before you install Enterprise Vault. |
Installing and Configuring | Provides detailed information on setting up Enterprise Vault. |
Upgrade Instructions | Describes how to upgrade an existing Enterprise Vault installation to the latest version. |
Setting up Domino Server Archiving | Describes how to archive items from Domino mail files and journal databases. |
Setting up Exchange Server Archiving | Describes how to archive items from Microsoft Exchange user mailboxes, journal mailboxes, and public folders. |
Setting up File System Archiving | Describes how to archive files that are held on network file servers. |
Setting up IMAP | Describes how to configure IMAP client access to Exchange archives and Internet mail archives. |
Setting up SharePoint Server Archiving | Describes how to archive documents from Microsoft SharePoint servers. |
Setting up SMTP Archiving | Describes how to archive SMTP messages from other messaging servers. |
Administrator's Guide | Describes how to perform day-to-day administration procedures. |
Backup and Recovery | Describes how to implement an effective backup strategy to prevent data loss, and how to provide a means for recovery in the event of a system failure. |
Classification | Describes how to assign classification values to the metadata properties of all new and existing archived items. Users of applications such as Enterprise Vault Search and Compliance Accelerator can then use the classification values to filter the items when they conduct searches or reviews. |
NSF Migration | Describes how to import content from Domino and Notes NSF files into Enterprise Vault archives. |
PST Migration | Describes how to migrate content from Outlook PST files into Enterprise Vault archives. |
Reporting | Describes how to implement Enterprise Vault Reporting, which provides reports on the status of Enterprise Vault servers, archives, and archived items. If you configure FSA Reporting, additional reports are available for file servers and their volumes. |
Utilities | Describes Enterprise Vault tools and utilities. |
PowerShell Cmdlets | Describes how to perform various administrative tasks by running the Enterprise Vault PowerShell cmdlets. |
Registry Values | A reference document that lists the registry values with which you can modify many aspects of Enterprise Vault behavior. |
Help for Administration Console | The online Help for the Enterprise Vault Administration Console. |
Guides for end users
The following guides for end users are provided in .PDF format on the Enterprise Vault media, in the folder
Veritas Enterprise VaultDocumentationlanguageClient User Guides
:Symantec Enterprise Vault Client
- Enterprise Vault Search Mobile edition: Quick Reference
- Guide for Notes Users
- Guide for Mac OS X Users
- Guide for Outlook Users
Online 'How To' articles
Most of the information in the Enterprise Vault administration guides is also available online as articles on the Veritas Support website. You can access these articles by searching the Internet with any popular search engine, such as Google, or by following the procedure below.
To access the 'How To' articles on the Veritas Support website
- Type the following in the address bar of your web browser, and then press Enter:
http://www.veritas.com/support/en_US/products-a-z - In the Products A-Z page, choose the required product, such as Enterprise Vault for Microsoft Exchange.
- Search for a word or phrase by using the Knowledge Base Search feature, or browse the list of most popular subjects.
Legal notice
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